1.1 Children aged 5-18 (YEARS 1-13) will be accepted on a ‘first-come, first-served’ basis.
1.2 Top Marks reserves the right to refuse any child for any reason. Reasons may not be given.
1.3 Top Marks reserves the right to cancel this contract at any time subject to the conditions set-out below.
2.1 Children will be evaluated over the first four hours of Tuition for each subject attended.
2.2 An Individual Learning Plan will be drawn up based upon the tutor evaluation.
2.3 The ratio of Pupils to Teachers is set at 5:1 with a working average of 4:1.
2.4 All Teaching Staff are either qualified Schoolteachers having a Teaching Certificate or Teaching Status as a minimum OR in-service trainees currently working within a school and attending relevant post graduate teaching qualification in addition to a Degree or Doctorate.
2.6 Staff are employed to teach their subject specialism or Key Stage, but on occasions may have to cover for ill or absent colleagues. No member of staff is definitely allocated to any one student.
2.61 Non term-time sessions are not guaranteed to be same day / time / tutor as term time sessions
2.62 Non term-time sessions are not compulsory so non attendance will not be charged
2.7 Staff may, at times, be rotated to allow exposure to a range of teaching and learning approaches.
2.8 Top Marks will take two employment references from it’s staff upon commencement of employment
2.9 All Staff will have a current C.R.B. / D.B.S Disclosure
3.1 Holidays should be declared when paying for your block of 4 sessions (including half / end of term)
3.2 Notified absences will be entitled to a ‘catch-up’ during the week of absence.
3.3 Un-notified absence will lose their fee for that week and lose ‘catch-up’ entitlement.
3.4 NOTIFICATION WITHIN 2 HOURS OF SESSION IS CONSIDERED UN-NOTIFIED ABSENCE
3.5 Notifications are to be sent to the customer txt messaging service by the bill payer and not passed onto the tutor by the student
4.1 If Top Marks fails to open any session on the actual day, without prior notice , a credit or will be made to your account
4.2 If Top Marks advises parents in advance by phone or letter or email that there will be no tuition for a particular period, a credit will be offered for that period.
4.3 Parents must not assume that a centre is closed.
5.1 Text Books, Worksheets, Exam Practice Papers, exercise books are provided by Top Marks
5.2 Insurance for most eventualities is provided for the public including your child on site.
5.3 Non-collection of a child more than 30 minutes after tuition finishes will result in a full tuition fee being charged, applied in increments of half an hour and paid to any one teacher waiting with your child.
5.5 Top Marks reserve the right to refuse tuition to any child, at any time (for example if they are ill)
5.6 Work Reviews are held each Term so that you may monitor your child’s progress, but if you need to discuss your child’s work sooner, you may make an appointment through the main office.
5.7 Tuition fees are paid in advance and in blocks of 4.
5.8 Tuition fees become due at the end of the 4th session.
5.9 Tuition is not confirmed unless fees are paid and can be refused if unpaid.
6.0 Any non-term time sessions booked are not refundable or transferrable
TOP MARKS BANK DETAILS - BARCLAYS ACC No 63598276 - Sort Code 20-51-08
PLEASE USE YOUR CHILDS FULL NAME AS PAYMENT REFERENCE